Team and roles
An account holds your domains, your subscription and your team.
| Owner | Admin | Viewer | |
|---|---|---|---|
| See domains, scans, consent log, banner | ✓ | ✓ | ✓ |
| Add, verify and delete domains; turn the banner on or off | ✓ | ✓ | |
| Edit and publish the banner; Scan now | ✓ | ✓ | |
| Invite and remove members | ✓ | ✓ | |
| Change plans, card, invoices | ✓ | ||
| Get e-mails about new cookies | ✓ | ✓ |
Each account has one Owner, the person who created it. The Owner cannot be removed, and nobody can change their own role.
Invite a member
Section titled “Invite a member”Under Team, select Invite a member, enter the e-mail address and choose Admin or Viewer. The invitation:
- is sent by e-mail and is valid for 7 days,
- can be used once, and only by the address it was sent to,
- works for people with or without a CookieDoo account. New people create one from the invitation, with no separate e-mail confirmation.
Pending invitations can be revoked. Members can leave an account themselves; Owners and Admins can remove other members.
Agencies: clients and your own brand (Business)
Section titled “Agencies: clients and your own brand (Business)”When an account has at least one domain on Business, it gets white-label for agencies:
- Your brand. Under Team → White-label, set your company’s name and logo (PNG, JPEG, WebP or SVG, up to 64 KB). Every member and client then sees them in the portal instead of CookieDoo, and invitations and scan e-mails carry your name. If the account no longer has a Business domain, the brand is kept but not shown.
- Client access. When you invite someone, choose Only these domains (client) and tick the client’s domains. The client sees only those domains, with the role you chose (an Admin client can edit and publish their banner and start scans), and never the team, the subscription, other domains or the guide link. Scan e-mails reach a client only for their own domains. To change a client’s domains, remove them and invite them again.
Several accounts
Section titled “Several accounts”If you belong to more than one account (for example your own and a client’s that invited you), choose the account at the top of the portal.
Portal language and theme
Section titled “Portal language and theme”The portal is in Greek and English, and follows your device’s light or dark setting unless you choose one with the switch at the top.
Close the account
Section titled “Close the account”The Owner can close the account at the bottom of Team, by typing its name to confirm.
- The account’s banners stop at once and nobody can open the account any more.
- Its data (consent records, scans, banners, domains, members) is erased for good after a retention period, normally 30 days. Download the consent records as CSV first if you need them.
- Closed by mistake? Until the data is erased, write to [email protected] and we restore the account, with its domains, consent records and members. Publish the banners again afterwards.
- Billing records are kept as long as tax law requires.
- If a subscription is running, cancel it first under Subscription → Card, invoices and cancellation.
To have the data erased sooner, write to [email protected].